Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. Please send an email to info@playwinery.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (236) 422-2675 for return instructions.